Reseller Terms & Conditions of Sale
PRICING: All prices are wholesale and to the domestic trade only. Please consult the most recent 3 Sprouts catalogue and order form on product pricings.
CHANNELS OF SALES: 3 Sprouts does not allow retailers to sell online, except with explicit written permission. 3 Sprouts products may only be sold at locations approved in writing by 3 Sprouts. 3 Sprouts products may only be sold direct to consumers and not to third party distributors.
NEW ACCOUNTS: First time minimum order is $250.00 USD. A completed retailer application must be submitted to 3 Sprouts. New accounts will be opened at 3 Sprouts’ sole discretion based upon market conditions and other factors deemed relevant by 3 Sprouts. Please allow up to 2 weeks for a reply, response time may vary seasonally.
ESTABLISHED ACCOUNTS: Minimum reorder is $250.00 USD.
INACTIVE ACCOUNTS: Previously established accounts that have not placed a re-order within 12 months of last order will become inactive. To be reinstated, inactive accounts will be subject to reassessment and may be reopened at 3 Sprouts’ sole discretion.
INTERNATIONAL ORDERS: 3 Sprouts manages all international sales for resale. US retailers are strictly prohibited from distributing outside the United States.
PAYMENT TYPE: Merchandise and applicable freight charges will be invoiced when order is processed. We require pre-payment by credit card. Net 30 terms are available upon credit approval. We do not accept C.O.D. orders. Customers who pay by credit card will be charged at the time orders are sent to the warehouse for processing. Accounts will be emailed an invoice once the order is paid, which will indicate that the warehouse is processing/packing the order to prepare for shipment. Processing time can vary per order.
PAYMENT TERMS: We reserve the right at any time to suspend or change credit terms provided if your account standing becomes past due. A failure to pay invoices when due will make all subsequent invoices immediately due and payable irrespective of terms. Additionally, 3 Sprouts may withhold all subsequent deliveries until the account is settled in full.
ORDER PROCESSING TIME: The average processing time is 3-5 business days. 3 Sprouts will consider any changes or edits to an order, but no adjustments are guaranteed.
BACKORDERS: If an item is not in stock, it will be cancelled from you order. 3 Sprouts does not hold backorders. Refused merchandise will incur freight and/or storage charges in addition to a 10% restocking fee.
SHIPPING: US orders ship via FedEx Ground or FedEx Freight. Freight charges apply and will be added to invoice upon processing. Customer is responsible for all surcharges charged by FedEx Freight (e.g. Lift Gate, Inside Delivery, Redelivery). Buyer shall be responsible to file damages with the carrier for the unlikely and unfortunate event of damage occurred in transit.
CLAIMS & RETURNS: All claims for exchanges or returns must be made within 14 days of receipt of goods with photographic evidence. Merchandise purchased for future use must be inspected upon receipt. Accepted claims and returns of 3 Sprouts products include any evidence of damaged goods on arrival or an inaccurate shipment. Failure to make a claim within the stated time constitutes acceptance of the goods as is. No returns are accepted without authorization from a 3 Sprouts representative. Retailer is responsible for reporting/filing claims on behalf of their customer.
INTELLECTUAL PROPERTY: Reseller agrees that it will not manufacture, purchase, distribute, advertise, promote, display offer for sale, or sell any product that is an imitation of, or is otherwise confusingly similar to, any 3 Sprouts product while Reseller maintains an active account with 3 Sprouts or otherwise advertises, promotes, offers for sale, or sells 3 Sprouts products. Retailer agrees that it will not purchase 3 Sprouts products from any source other than from 3 Sprouts.